Last updated: September 5, 2026
Moondroo (“we”, “us”, or “our”) operates moondroo.co.in (the “Website”). We respect your privacy and are committed to protecting the personal information you provide to us.
This Privacy Policy explains what information we collect, how we use it, how we may share it, and how you can contact us regarding your information.
Information We Collect
Depending on how you interact with us, we may collect the following information:
Information you provide
When you contact us through our Website, contact forms, email, telephone, WhatsApp, or other communication channels, we may collect information such as:
- Name
- Email address
- Phone number
- Company or organization name, where provided
- Information contained in your enquiry or communication
Website and usage information
When you visit our Website, we may automatically collect certain technical and usage information, such as your IP address, browser and device information, pages visited, and information about how you interact with our Website.
We may use cookies and similar technologies for website functionality, security, analytics, and to understand and improve how our Website is used.
How We Use Your Information
We may use the information we collect to:
- Respond to enquiries and requests;
- Provide and manage our services;
- Communicate with you about our services;
- Provide customer support;
- Operate, maintain, secure, and improve our Website and services;
- Understand Website usage and improve user experience;
- Prevent fraud, spam, misuse, and security issues; and
- Comply with applicable legal and regulatory requirements.
Where you have provided the appropriate consent, we may also use your contact information to send marketing communications, including promotional information, offers, updates, or other communications about our services.
You may opt out of marketing communications at any time by contacting us or using the unsubscribe or opt-out mechanism provided in the relevant communication.
WhatsApp and Other Communication Services
We may use third-party communication services, including WhatsApp, to communicate with customers and contacts.
Where you choose to communicate with us through WhatsApp, we may process information such as your phone number, name or profile information made available through the service, and the content of your communications with us.
Where required, we obtain consent before sending marketing communications through WhatsApp. We respect requests to stop or opt out of such communications.
We use information obtained through these communication services only for legitimate business and communication purposes described in this Privacy Policy and in accordance with applicable law and the terms applicable to those services.
Sharing of Information
We do not sell or rent your personal information.
We may share information with trusted service providers and technology providers that help us operate our Website, communications, analytics, hosting, security, and business operations. These providers may process information only as necessary to provide their services to us.
We may also disclose information where required by law, regulation, legal process, or where reasonably necessary to protect our rights, users, services, or systems.
Data Security
We take reasonable measures to protect the personal information we process against unauthorized access, use, alteration, disclosure, loss, or destruction.
However, no method of transmission or storage can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, preventing misuse, maintaining security, and complying with legal obligations.
When information is no longer required, we will delete or anonymize it where reasonably practicable, subject to applicable legal and regulatory requirements.
Your Privacy and Data Deletion Rights
Depending on applicable law, you may have rights to request access to, correction of, or deletion of personal information that we hold about you.
You may request deletion of your personal information, including information associated with your communications with us, by contacting us using the details below.
We will review and process your request in accordance with applicable law and our legal and contractual obligations.
Third-Party Websites and Services
Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices of third parties, and we encourage you to review their respective privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.
Any updated version will be published on this page with a revised “Last updated” date.
Contact Us
If you have questions about this Privacy Policy, wish to exercise a privacy right, or want to request deletion of your information, please contact us:
Email: contact@moondroo.com
Website: moondroo.com